Home » , , , » Walk-in-Interview TCS, Gurgaon, for IT Service Desk / Helpdesk Engineers on 19.7.2014, 09:30 - 12:30, BE/B.Tech/MCA/M.Sc/MS, IT, BSc

Walk-in-Interview TCS, Gurgaon, for IT Service Desk / Helpdesk Engineers on 19.7.2014, 09:30 - 12:30, BE/B.Tech/MCA/M.Sc/MS, IT, BSc

Written By Ajit Kumar on Thursday, July 17, 2014 | 11:17 PM






Drive Title: IT Service Desk / Helpdesk Engineers
Date:     19-Jul-2014
Venue Address:    Tata Consultancy Services, Plot No. 362-363, Phase IV, Udyog Vihar, Gurgaon -122016, Haryana, India
Registration Time :          09:30 - 12:30
Minimum Experience :  2 - 4 Years

Skill: IT IS_Service Desk, Helpdesk Solution
- 2+ yrs exp in IT / ITES / BPO Tech Support
- Excellent Communication Skill
- Receive, log, and manage calls from end-users via telephone, email, walk up, and web submission.
- Take ownership of user issues and problems and follow up the status of issues/problems on behalf of the user and communicate progress in a timely manner.
- Maintain a high degree of customer service for all support queries and adhere to all service management principles
- Experience with installation, upgrade, test, and maintenance of software, hardware, and peripherals
- Maintain end-user software/hardware asset management and track changes
- Execute end-user account management globally and service requests (provisioning and de-provisioning IT services, phone setup, laptop/desktop deployment, reset password, create groups, etc.)
Eligibility Criteria :
1.BE/B.Tech/MCA/M.Sc/MS with minimum 3 years of relevant experience post Qualification IT- Experience.
2.Bsc Graduates with minimum 4+ years of relevant experience post qualification IT Experience.
3.Only Full Time courses would be considered.
4.Consistent academic records Class X onwards (Minimum 50%)
5.Candidate who have attended TCS interview in the last 6 months need not apply.

Documents to be carried for the walk-in:
1.A copy of resume
2.Passport size photo
3.Last 3 months pay-slip copies
4.PAN Card #


To help us expedite the process, kindly register at our Careers Portal, create a profile and provide us with your registration number and a copy of your completed application form along with the other documents at the time of interview. Registered candidates will be given priority for the interview.
Share this article :

Social

Categories

 
Support us : APTF257 || మాష్టారు || Ajit Kumar ||
Copyright © 2013. Big Jobs - All Rights Reserved
Designed by The Masters Mind || Published by Divine Spirit || Tech Gnan ||
Proudly powered by Ajit Kumar || On Facebook || On Twitter ||