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Administrator for Wipro, Gurgaon Fresher Job

Written By Ajit Kumar on Friday, July 18, 2014 | 2:34 AM

Administrator TIS-EUC
Job Code - T302043 
Area of expertise - Technology Infrastructure Services
Experience Level - Freshers
Country -India City - Gurgaon

Administrator TIS-EUC (T302043)
Sub Stream : TIS-End User Computing


Mandatory Skills:
Desktop Support

Job Description:
"1) Provide the Solutions on the tickets which comes from the Remote Desk team.2) Follow up with Vendors for getting the Solutioning Done for the End User.3) Ensure to have proper Updates on all the Tickets and keep user informed.4) Prepared Kbase on the Log Cases and ensure to close the tickets following Kbase Articles."

Roles & Responsibilities:
Entry level position. Works on allocated incidents/ problems on maintenance of hardware / software - servers, laptops, PCs etc. with high degree of supervision. Provides support for simple trouble shooting requirements. May be required to work as on-call support of in shifts to provide 24x7 type of support.

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