Home » » ICICI Bank Sales Academy ( Class XII pass with 2 years of experience or graduates in any stream ) Age:20-26

ICICI Bank Sales Academy ( Class XII pass with 2 years of experience or graduates in any stream ) Age:20-26

Written By Ajit Kumar on Sunday, June 8, 2014 | 4:56 AM


ICICI Bank hires young graduates to join its dynamic front line Sales Force. The selected applicants are trained at ICICI Bank Sales Academy. This training ensures that the applicants are well equipped in Selling Skills, Product Knowledge and Rules and Regulations pertaining to the job responsibility. The Sales Academy is one-of-its kind in the world and confers on its participants a Certification in Retail Banking Sales Management. The details of the job responsibility and the Sales Academy are outlined below.
Education: Class XII pass with 2 years of experience or graduates in any stream
Age: 20 to 26 years

Job Responsibilities:
·  Responsible for achieving the monthly sales targets, assigned to him/her, for various products       and services offered by ICICI Bank
·  Cross sell new product and service opportunities
·  Market mapping, customer mapping, competitor mapping in the geography assigned
·  Proactively identify sales prospects and do business development activities in the geography         assigned
·  Follow up on new leads and referrals to generate business
·  Follow the various internal guidelines and procedures of the bank
·  Ensure customer satisfaction.
·  Resolve customer queries/issues
·  Maintain periodic status reports, including daily activity report and calls/follow-ups made
ICICI Bank Sales Academy
ICICI Bank Sales Academy offers a Certification in Retail Banking Sales Management. The program has been designed to attract bright young graduates who want to build a career in sales function. The course curriculum has been designed by ICICI Bank to groom the aspirants for taking over the front line sales function in the Bank. All the candidates trained at the ICICI Bank Sales Academy join the sales force of the bank
Salient Features of the Programme :
The Certificate course is a four-weeks residential program. The salient features of the program are as mentioned below:
Course Objective :
This is a skills based course designed to bridge the skill & supply gap by identifying and training applicants to join the sales force. The broad areas of course coverage are:
·  Overview of working and culture at ICICI Bank
·  To develop selling and presentation skills
·  Building customer service orientation
·  Training on product and process knowledge
·  Training on internal guidelines, rules and regulations
·  To build confidence to communicate effectively in a business environment.
·  To groom on business etiquette
The trainer-led classroom course will be for a duration of four weeks
The course will have a blended curriculum with instructor led classroom training (with role play activities, videos and drill sessions for practice) as well as e-learning and simulators.
The Training faculty comprises experienced professionals in the field of finance and sales. There is an emphasis on overall grooming of the individual which is facilitated through a learning environment that is created through sessions delivered by experts from ICICI Bank and the banking industry.
Post the completion of 4 weeks of classroom training at the Sales Academy, the candidates undergo a 2 month on-the-job-training at the branch location as mentioned in their offer letter.

Placement at ICICI Bank
On successful completion of four weeks of classroom training course, the participants will undergo a two month internship at one of the branches of ICICI Bank. On successful completion of the classroom training programme and on the job training, the participants will be absorbed in the role of Sales Officers in the grade of Junior Officer at ICICI Bank.
During the on the job training period, the applicant will be paid an all inclusive gross lump-sum stipend of https://www.icicicareers.com/icici_career/nism/images/rupee.jpg7400/- (Rupees Seven thousand four hundred only) per month. This is subject to necessary taxes and deductions.
On successful completion of the classroom training and on the job training, the participant would be upgraded to the post of Sales Officer with a salary in the range of https://www.icicicareers.com/icici_career/nism/images/rupee.jpg1.79 lacs (Rupees One Lakh Seventy Nine Thousand) per annum for Class A& B cities and https://www.icicicareers.com/icici_career/nism/images/rupee.jpg1.55 lacs (Rupees One Lakh Fifty Five Thousand) per annum for Class C&D cities.
The location of posting shall be decided by the Bank on the basis of the needs of the organization.
All the candidates will be covered under Group Medical Insurance, Group Life Insurance and Group Personal Accident Insurance Schemes of ICICI Bank from the commencement of the on-the job training.
All the trainees will also be reimbursed the cost of train travel by sleeper class for the travel to the training academy by the shortest route from their current place of stay, on submission of original ticket for the journey.

Course Fees

ICICI Bank will incur and pay upfront the total cost of training. Currently the cost of training is https://www.icicicareers.com/icici_career/nism/images/rupee.jpg30,000 (Rupees Thirty Thousand only). The cost is inclusive of expenses on faculty, training material, boarding and lodging etc. ICICI Bank would be making substantial training investment for equipping the applicant with the relevant professional skill, knowledge and also to enhance his/her ability in discharging duties as a Sales Officer.
ICICI Bank will recover the above cost of training through 24 monthly instalments of https://www.icicicareers.com/icici_career/nism/images/rupee.jpg1,000 (Rupees one thousand only) on the applicant's joining the services of the Bank as Sales Officer. The recovery will be made from his/her monthly salary after successful completion of on-the-job training, There would be no recovery during the training period except where he/she fails to complete the training programme for any reason whatsoever. The recovery of the training cost is spread over a period of 24 months to ensure that there is minimal impact on the applicant's monthly earnings.
Discontinuation from the Certification Program:
Applicants who intend to discontinue from the training or services of the bank before 2 years will have to pay the full course fee after adjusting for the monthly deductions, if any. Applicable service tax charges will have to be borne by the candidate
Indemnity Bond Execution
Since ICICI Bank will be making a substantial training investment, the candidates will be required to execute an Indemnity Bond with ICICI Bank for an amount of https://www.icicicareers.com/icici_career/nism/images/rupee.jpg30,000/- (Rupees Thirty Thousand only).
The candidates would also be required to submit their original Graduation/Post Graduation/Higher Secondary/Senior Secondary marksheets/certificates to ICICI Bank along with a Bond as mentioned above. These said documents would be in possession of the Bank and will be returned only on the repayment of the training cost or on completion of 24 months of service with ICICI Bank. These documents will be kept in safe custody.

Application & Selection Process

Application Process: Applicants will register themselves through the icicicareers website Apply Now. Applicants can also refer others to be a part of the selection process.

Selection Process: The selection process of the Sales Officer Academy will consist of the following steps:

 Sales Profiler: All the applicants will also undergo Sales Profiler exercise. This helps in identifying the sales orientation of the applicant.

 Personal Interview:All the eligible applicants post the aptitude test will undergo the personal Interview process.

Invitation letter: All the successful applicants after the selection process will receive an invitation letter with the month of joining the academy, the location of training premises, the state of final posting and the terms and conditions applicable on acceptance of the invitation letter.

Document Submission:
Applicants are requested to carry original documents at the time of test and interview.
The candidates who have been selected and are interested to join the sales academy need to submit their original educational certificates as a collateral for the indemnity bond of https://www.icicicareers.com/icici_career/nism/images/rupee.jpg30,000 that they execute. The original documents to be submitted are:
- Graduation marksheet and passing certificate OR
- Class 10th marksheet and passing certificate OR
- Class 12th marksheet and passing certificate

On submission of the original documents, the candidate will be handed over an acknowledgment slip for the documents submitted.

Submit your resume to specific opening.
Job Title
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Across India

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